The ECUA provides water, wastewater, and sanitation services to Escambia County and the City of Pensacola. Pay your bill, check local advisories, view Frequently Asked Questions or learn more about us, our board and what we do here!

Pay Online with InfoSend: Make recurring or one-time payments using a bank account, debit, or credit card. Plus, view PDFs of your bill, and opt-in for e-Notification. To enroll in InfoSend, you will need your ECUA account number, which can be found on a copy of your ECUA Bill.

Line Verification Project; Bayou Marcus Water Reclamation Facility Boardwalk; Composting; Fats, Oils & Grease; Inflow & Infiltration; Our Water Supply; Private Sewer Lateral Program

The monthly charge for sanitation service is $30.56 for three pick-ups per week – one pick-up of household refuse, one pick-up of recyclables (requires sign-up to participate), and one weekly pick-up of yard trash. The 90-gallon containers used for garbage and recycling in our automated system are provided free of charge by the ECUA.

The Environmental Control Programs Division (ECP) of the ECUA was created in compliance with Section 62-550 of the Florida Administrative Code, which requires all community water systems to establish a routine cross-connection control program to detect and prevent cross-connections that may create an imminent and substantial danger to the public health.

ECUA customers can make recurring or one-time payments through InfoSend via the Internet or phone. Payments can be made by ACH, credit card, or debit card with a Visa, Master Card, American Express, or Discover logo.

Sewer rates are calculated based on water consumption. The charge for wastewater service to customers is a minimum monthly fee of $16.83 which includes 2,000 gallons of usage (consumption).

Dec 19, 2024 · ECUA offices will be closed on December 24 and 25 in observance of the Christmas holiday, and on January 1, 2025, in observance of the New Year’s holiday.

This will not show up on your bill unless you are signed up for budget billing. To sign up, call customer service 850-476-0840. 1. Current Actual Amount: Total of new charges actually billed

Section Closed for Maintenance/Repair Project at Bayou Marcus Boardwalk View Details Precautionary Boil Water Notice LIFTED Gulfview Lane View Details ECUA Closures/Schedules for Presidents' Day View Details Feb. 18 CAC Meeting Cancelled View Details Emergency After-Hours Phone Number 850-476-5110 View Details Protecting Pipes from Freezing …