The office was created in 2015 to gather feedback from veterans and their families that would help VA improve its services, ...

President signs the "PRO Veterans Act of 2025," enhancing VA oversight and a study on aircrew veterans' health.

In his first few days in office, Trump has made a flurry of appointments, including some directly impacting federal customer experience. Davis returns to the role she was first appointed to in 2017.

The idea is that a substantial share of the Office’s staff should be service members with verified combat experience from the ...

S. 201, the "ACES Act of 2025", which requires the Department of Veterans Affairs (VA) to enter into an agreement with the National Academies of Sciences, Engineering, and Medicine ("National ...

The Veteran Experience Office will help facilitate communication between veterans and their health care team when expectations fall short. “We focus on the external,” Robinson said.

Battlefield valor, or at least military experience, is also important to many veterans. Of a dozen men, both Republicans and Democrats, asked to rank the front-runners in New Hampshire -- Dean ...