Correspondence to: E M Schimmel, Department of Internal Medicine, Yale University School of Medicine, and the Grace-New Haven Community Hospital, New Haven, Connecticut, USA The occurrence of hospital ...

Correspondence to: Dr J Øvretveit, Professor of Health Policy and Management, The Nordic School of Public Health, Goteborg, Box 12133, S-40242 Sweden; jovret{at}aol.com. Quality improvement ...

1 Pharmaceutical Health Services Research Department, University of Maryland School of Pharmacy, Baltimore, Maryland, USA 2 Division of Cardiology, Department of Medicine, University of Maryland ...

Correspondence to Dr Eduardo Salas, Department of Psychology, Rice University, Houston, TX 77005, USA; eduardo.salas{at}rice.edu Front-line medical teams are experiencing unprecedented stressors as a ...

Objectives: To assess awareness and use of the current incident reporting system and to identify factors inhibiting reporting of incidents in hospitals. Design, setting and participants: Anonymous ...

Background Medical errors are endemic in healthcare. Patient safety reporting systems (PSRSs) have been developed and implemented to identify and reduce medical errors. Although they have succeeded in ...

3 Center for Health Services Research, Virginia Mason Medical Center, Seattle, Washington, USA Correspondence to Dr C Craig Blackmore, Center for Health Services Research, Virginia Mason Medical ...

5 Department of Medicine, School of Medicine, University of California San Francisco, San Francisco, California, USA Correspondence to Audrey Lyndon, Department of Family Health Care Nursing, ...

The role and value of theory in improvement work in healthcare has been seriously underrecognised. We join others in proposing that more informed use of theory can strengthen improvement programmes ...

Correspondence to Dr Stephanie Tierney, University of Warwick Warwick Medical School, Warwick Medical School, Coventry, CV4 7AL, UK; stephanie.tierney{at}warwick.ac.uk Nursing, in particular, has been ...

The ubiquitous nature of hindsight bias is a cause for concern for those engaged in investigations and retrospective analysis of medical error. Hindsight does not ...

“The right quality and uniformity are foundations of commerce, prosperity and peace.” W E Deming (1900–1993) Variation causes waste. How could any one take these apparently simple ideas and turn them ...