Panamanian software vendor Izertis has acquired a 50% stake in regional competitor Coderland, marking its third acquisition ...

The United States’ IT services sector saw a steep decline in employment in the first quarter of 2025, losing over 34,000 jobs as companies delayed spending on traditional services and leaned into ...

Ecuador slipped into recession in 2024, with its economy shrinking by 2.0%—the first contraction after three consecutive ...

Trinidad has launched a new investment promotion agency called Global Trinidad & Tobago by merging three existing agencies, with Sekou Alleyne, head of the pre-existing Invest Trinidad and Tobago, ...

Nearshore operators have been discussing how artificial intelligence could transform the industry for years. However, like ...

Lawyers representing two Cebu-based BPO executives detained in the United States are urging the Philippine government to step in and secure their release. The legal team has launched a public campaign ...

The closure of a facility operated by French BPO giant Teleperformance in Guyana has ignited a wave of speculation.