To new followers and outside observers, the WNBA’s success in the 2024 season might have seemed sudden. As star rookies ...

Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept.

Most companies understand the benefits of standardizing critical processes: reduced variation, higher throughput and quality, ...

Many global companies have made public commitments to sustainability targets. Fulfilling these commitments will require firms ...

Seven of the world’s 10 most valuable companies have launched platform businesses, as have over 60% of unicorn startups. Many ...

Quiet quitting, the Great Resignation, chronically low engagement numbers, increasing numbers of labor disputes, demands for ...

What would happen if CEOs began writing employee communications using gen AI? Would anyone notice? Probably not, according to a new study. But that doesn’t mean CEOs should use it to write everything.

Their expertise and training usually are rooted in individualistic contexts and emphasize values such as autonomy, empowerment, egalitarianism, and authenticity. Yet more than 70% of the world’s ...

Private equity firms increasingly invest in founder-led companies due to their potential for high growth. However, friction in the relationship often arises because of cultural tensions, ...

Designers of consumer-facing digital products have tended to focus on novelty and speed (“move fast and break things”). They’ve spent more effort on innovating than on anticipating how customers—and ...

The invention of the like button, which today can be found everywhere on the internet, transformed digital advertising and marketing and fueled the rise of the social media industry. While most people ...

When leaders have misconceptions of what empathy entails, they don’t know how to practice it—or they practice it badly. Many ...