Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Salesforce is launching Agentforce for Consumer Goods, a new library of pre-built agent skills and actions that equips ...

Enterprise: Air India adopts Salesforce Agentforce to automate service tasks, cut refund delays, and enhance customer ...

Agentforce will help Air India automate customer service processes, improve agent productivity, and deliver faster issue ...

US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

Agentforce for Field Service helps companies with in-the-field workers quickly and securely deploy AI agents that can execute ...

Enterprises stand at a crossroads—either wait for agentic AI to mature or take the calculated risk of early adoption.

Air India has expanded its collaboration with Salesforce by adopting Salesforce Agentforce as part of its ongoing digital ...

CEO Marc Metrick discusses progress on the Saks and Neiman Marcus integration at Saks Global, what lies ahead there, and ...

Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, and skilled tradespeople and technicians waste nearly an entire workday ...

Salesforce reveals how AI now writes 20% of its code but developers aren't vanishing — they're evolving into strategic architects who orchestrate AI systems while focusing on customer needs and ...

AI agents are transforming business with smart automation, despite challenges like trust and workforce impact.