On the first day of 2015, we shared one of the most incredibly frustrating tales of a Comcast customer service call gone wrong that we’ve ever heard, but at CES this week, the service provider ...

One of the amazing things about Comcast’s infamously terrible customer service is that you will get told two completely different and contradictory things by different customer representatives.

However, customers can still make payments by phone at 1-800-xfinity, send checks or money order by mail to Comcast, P.O. Box 530098, Atlanta, GA 30353, via the Xfinity app or online at customer ...

We chatted with him about Comcast's perceived reputation for terrible customer service and what they're doing to change that.