Apps and artificial intelligence (AI) algorithms dominate innovation headlines today. However, few stop to ask: what about the machines that make those breakthroughs possible? Who’s building the ...

Running a business in India means keeping customers happy, and a best call centre solution can make that happen. We ...

Broadcom's AI-driven growth hits record Q1 2025 revenue, but high valuations and U.S.–China tensions add risk. See more on ...

Every emergency call starts with the voices behind the call… dispatchers. A 9-1-1 dispatcher’s day is fast-paced, emotionally intense, and critically important. Dispatchers lean on one another for ...

Four decades after leaving a stable life in the U.S. and returning to Vietnam, luxury retail tycoon Johnathan Hanh Nguyen ...

Open networks are providing new opportunities for both innovation and monetization, and enhancing customer experiences in ...

In today's fast-paced digital landscape, businesses are increasingly turning to messaging platforms to engage customers ...