Speaking politely to AI reveals deep human instincts — from cognitive shortcuts to seeing minds where none exist. Courtesy shapes better interactions, but the "ghost" in the machine is only a ...

Here are the five words or phrases I always try to learn as soon as I arrive in a new country. An obvious one, but vital. Greeting someone in their language is the fastest way to show respect and ...

So perhaps it should come as no surprise that, when faced with one of those (far less charming) AI customer support bots ...