Here’s how: Pause Before You Speak – Before apologizing, ask yourself: Did I do something wrong? If not, rephrase. Use Gratitude Instead – When urged to say “I’m sorry,” see if a “thank you” would be ...

Often left unsaid, it seems an appropriate time to stop and say “thank you” to the many community servants that take such good care of our communities, Officer Mackall included. His accident ...

Tired of just saying "You're Welcome"? In this video, we’ll teach you 15+ natural and professional ways to respond to "Thank You" in different situations! Whether you're in a casual chat, workplace ...

If not, rephrase. Use Gratitude Instead – When urged to say “I’m sorry,” see if a “thank you” would be more appropriate. Practice Assertiveness – Instead of “Sorry to bother you ...