New HRM tool uses AI to resolve appliance issues remotely, cutting down on technician visits and improving customer ...

Samsung has launched an AI-powered remote diagnosis and troubleshooting system that cuts down service wait times and transforms the customer experience ...

Discover powerful, energy-efficient ACs with smart Wi-Fi control, convertible modes, and PM 2.5 filters. These models from ...

Millennials and Gen Z homeowners are becoming key drivers of demand, pushing brands to deliver air-conditioning solutions ...

Samsung has introduced its new Home Appliances Remote Management (HRM) tool in India, aimed at reducing service wait times ...

The new AI fridge introduced by Samsung can track misplaced phones and turn air conditioners on and off. During the event, Samsung revealed that users who previously tracked their phones using ...

With customer authorization, Samsung’s HRM tool enables contact center advisors to remotely diagnose, monitor, and even ...

Samsung's new Customised Cooling ... devices in the 2025 Bespoke AI WindFree air conditioners. This innovation automates temperature control, enhancing comfort and energy efficiency, and aims ...