As it was the middle of the night, we decided it would be best to let reception know in the morning. Plus, we knew we about Premier Inn's Good Night Guarantee - and had done our research on it ...

A blind woman has shared her “terrifying” experience of being forced to leave her Premier Inn ... night, and I am scared of fireworks, it was terrifying to then be outside in the dark as ...

I thought this would be accepted as it seemed to me the temperature of the room clearly breached the Premier Inn 'Good Night Guarantee'. However, Premier Inn said that it didn't apply because the ...