AI as a sanity-checking ally. AI is being used to monitor agent stress, cognitive load, and burnout risk—acting as a real-time support system, not just a compliance watchdog. Reducing burnout, ...

MIAMI – Coast Guard Cutter Seneca’s crew repatriated 99 aliens to Haiti, Tuesday, following a maritime interdiction ...

Thirteen months since armed gangs stormed the Toussaint Louverture International Airport in protest of the then Prime ...

Using Schneider Electric EcoCare and the power of data analytics, Compass is realising a 40% reduction in on-site maintenance interventions and a 20% reduction in OPEX. Collaborative approach enables ...

Delhi’s peak power demand is expected to cross last year's record this summer, and the state government is preparing for ...

Anything from medical supply sales to alleged requests to update our pharmacy records or similar topics. We signed up for the do not call list years ago and enrolled in a data removal service 5 months ...

The South African Federation of Trade Unions fully supports the 5 000 SAPS emergency call centre operators, members of the South African Policing Union, who went on strike on 19 July 2017, and calls ...

the DA visited the 10111 call centre headquarters in Midrand to learn more about the employment conditions of call centre operators who are the first point of contact for South Africans who need ...

Shipped out by Roma to Basel, the centre-back re-emerged with Bologna and helped them shock the rest of Italy by qualifying for the Champions League in 2023/24. He then became a breakout star at ...

The Minns Labor Government is delivering New South Wales’ first standalone centre to help prevent the exploitation of migrant workers. The centre will be delivered with the announcement that Unions ...

Some grid operators have proposed requiring data centres to “ride through” routine voltage dips without disconnecting. But data centre operators are opposed because of the risk of damaging electronic ...

Global data centre operator Digital Realty has officially entered Indonesia by forming a joint venture with Southeast Asian regional digital infrastructure platform provider Bersama Digital ...