Keri Heintzeman, the Republican candidate in Minnesota’s Senate District 6 special election, has proposed significant ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

Nearshore hiring can be an effective strategy for addressing talent shortages, optimizing operational costs and maintaining high-quality legal services.

While a trade war threatens large code-writing orders, artificial intelligence is giving a boost to call centers and back ...

Chennai Mayor inaugurates help desks for sanitation workers, providing support and assistance for welfare benefits and ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Power your workday with up to 70% off on dependable monitors and printers. From home offices to student setups, find tech ...

Outsourced trading desks may look similar on the surface, but the wiring underneath tells a different story. For buy-side ...

India's increasing number of blockchain patents is a shining vision. It is an indication of the country's change from being ...