Non-verbal skills are crucial for effective communication—at home and across cultures.

In the multicultural workplace typical of doing business in a global economy, cultural barriers to communication abound. Besides the obvious difficulty in understanding people whose language is ...

In different cultures the use of space, touch, smiling and gesturing may be interpreted very differently than in your culture.

Nonverbal communication involves many different "channels" that convey meaning beyond what's being said. These include gestures, body movements, facial expressions, and even vocal tone and pitch.

Disagreements are an inevitable part of life, whether in the workplace or in personal relationships. How we handle these moments of conflict can greatly influence the outcome.

People's different communication styles reflect deeper philosophies and world views which are the foundation of their culture. Understanding these deeper philosophies gives us a broader picture of ...

Because business often involves frequent human interaction, understanding the elements of nonverbal communication can be an enormous benefit in terms of working with colleagues, competitors ...

Their ways of communicating extend beyond different languages; it includes the understanding of nuances, interpreting nonverbal signals and adapting to different norms for collaboration.

Psychologist David Matsumoto is an acclaimed expert on non-verbal behavior, culture and emotion. Here he is, in his own words, on the weighty consequences of non-verbal communication across cultures.