The company tagged this ongoing issue as a critical service issue tracked under EX1051697 on the Microsoft 365 Admin Center, and it says that "at this time appears to be a global issue." ...

An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has ... To view Conversation Summaries, enable summaries in Copilot Service admin center by ...

On Wednesday, the company launched its Microsoft 365 Copilot Wave 2 Spring release with add-ons, including the rollout of ...

Administrators can set up unified routing across channels in Dynamics 365 Customer Service and Dynamics 365 Contact center. Routing rules classify and assign work items based on the type of request ...

No current version, no use: Microsoft wants to prevent the use of outdated Teams clients in future.

Redmond added earlier today in an update to the Microsoft 365 admin center (IT10561350) that a targeted code fix is now being deployed to prevent additional impact on other systems. Microsoft ...

Microsoft 365 will start blocking ActiveX by default The “powerful” tool put users at risk of remote code execution Users won ...

The Bundeswehr IT system house BWI has concluded a framework agreement with the Center for Digital Sovereignty of Public Administration ... to the cloud-based Microsoft 365 office package ...

Microsoft informed about it on the Microsoft 365 admin center portal. The tech giant has explained how it will work and when the feature will be available. It writes: We are introducing a new ...

Microsoft has unveiled its Copilot Wave 2 updates, focusing on human-agent collaboration with new agents, an Agent Store, and ...

and viewing them in Microsoft 365 admin center integrated apps page. The new enhancements to Microsoft 365 regarding AI admins’ permissions will be added to the platform in June 2025.