Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

AI that analyzes social sentiment helps by tracking changes and predicting how people will react in terms of buying or ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Artificial Intelligence (AI) continues to transform how businesses understand and respond to user behavior. In recent groundbreaking research, Ankit Awasthi highlights significant innovations in ...

Happy Friday to everyone but American consumers, who are increasingly expecting a recession, according to the latest consumer sentiment index numbers released Friday. Also happy Friday to Sen.

Once gathered, categorize the feedback into themes or sentiments to make the analysis ... customer feedback involves looking for patterns and trends that can inform your lead generation strategy ...

Aspect-Based Sentiment Analysis (ABSA ... To speed up the training process, we freeze BERT embeddings and employ mixed-precision training. However, we suggest not using them if you notice a ...

Saving your team time and effort as the sentiment extraction process ... can also use sentiment analysis of previous products as a measure for launching new products, advertising campaigns, or ...