Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

After all, value may be built through a series of positive experiences, but it is maintained through consistently meeting the needs and expectations of your customers throughout the customer lifecycle ...

They need to understand what their customers want, and meet customers’ needs and expectations. This is a way of gaining competitive advantage. reduce waste, eg if a car light is damaged during ...

Shih, Willy C. "The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Company (CW)." Harvard Business School Spreadsheet Supplement 610-702, August 2009.