Politicians took aim at Nova Scotia Power Wednesday, saying the utility owes ratepayers answers after a cybersecurity breach allowed access to data belonging to 280,000 customers.

Trust is one of those words that gets tossed around so often that it starts to lose its weight. We talk about “trusting the ...

The total value of bank frauds tripled last year even as the number of cases fell—signalling bigger, bolder scams. The ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Despite widespread adoption of eCommerce in UAE, opportunity remains for retailers to enhance checkout experience and ...

Warning comes as one finance firm has adverts banned which promised prospective customers they had 'nothing to lose' ...

"Target used to get this rep that it was the fancier, nicer Walmart," one former fan said. Messy stores and DEI retreat means ...

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

The Cheesecake Factory at Green Acres Mall will occupy an 8,000-square-foot space on the first floor of a two-story former ...

Heimdal helps you discover how free software decisions by businesses can put your personal data and privacy at serious risk.