What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Despite widespread adoption of eCommerce in UAE, opportunity remains for retailers to enhance checkout experience and ...

The total value of bank frauds tripled last year even as the number of cases fell—signalling bigger, bolder scams. The ...

United Arab Emirates, Dubai – Rubrik (NYSE: RBRK), a leading cyber resilience company, and Rackspace Technology (NASDAQ: RXT) ...

Trust is built or rebuilt through honest, values-based storytelling. It’s a significant opportunity for damaged brands. Why? Because companies that acknowledge error and demonstrate intent to change ...