Selma Kia will go above and beyond expectation, every time! Overall, it was a great experience, very friendly staff, great product knowledge, good customer ... security card issues, but never ...

Advanced Driver Assistance Systems (ADAS) are becoming a cornerstone of modern vehicle technology. These innovations help drivers avoid collisions, stay aware of their surroundings, and even reduce ...

Never fret, car dealers. This will help you guide your EV-curious customers in an increasingly hostile environment.

Despite uncertainty around future EV interest and potential economic headwinds hanging over the automotive industry, consumer ...

This time, it comes to us from a woman who posted a brief video on TikTok and showed viewers how a trip in her Kia K5 went ...

Medallia were delighted to recently host a roundtable discussion over dinner in conjunction with The Customer Experience Alliance (CXA). The discussion focused around unlocking the true business ...

Want to share your experience with this dealership? KIA recalled my car for piston ring issues. The test failed and they promised me a new engine as specified in the original recall letter.

These initiatives are designed to ensure a secure, efficient, and customer-centric payment experience. QIIB Visa credit cardholders will also enjoy exclusive experiences and offers. The ...

Customer Experience Live Intelligence Report 2025 reveals 89% of organizations are investing in AI-powered experiences and predictive analytics as companies move from reactive service to intelligent, ...

Content is playing an increasingly prominent role in the digital transformation of pharmaceutical companies as they grapple with how to provide an engaging customer experience (CX). But ...

This Hyundai owner did everything right, yet the engine still failed early. Now he’s exposing a reliability issue that’s ...

While CarPlay and Android Auto remain popular, automakers are increasingly keeping them out of their vehicles to access the ...