Grip the GPU by its edges and gently remove it from the case. Don't grab it by the fan blades. This should come as no surprise—you'll need to turn off your PC in order to remove the graphics card.

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

The Alienware Area-51 is built to be customizable, but in this review I learned it's not the kind of case that makes me ...

“Students frequently sought help when their optional practical training (OPT) applications were mishandled, threatening job offers they had already accepted,” wrote Rajiv S Khanna, an immigration ...

Thanks to a collaboration between Spring Grove High School and Spring Grove Communications, funding was secured to launch a community help desk for technical support. This forward-thinking initiative, ...

Modville, a four-issue neo-noir graphic novel set in New Orleans in 2169 that unfolds in a world of crime and artificial humans, known as mods, was just that story. Created by Jesse Negron ...

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful ...