HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a timely fashion.' ...

It woz The Reg wot won it ... or maybe just common sense prevailed among management HP Inc today abruptly ditched the ...

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HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...

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Callers were then told to “please stay on the line” if they wanted to speak to a representative. The phone system was also ...