According to a Helpfeel insider, many of the respondents feel that maintaining a specific “customer service face” creates ...

The Corporation of Hamilton is asking city residents and ratepayers to complete a survey so that it can assess its ...

Maija Doggett shares her expertise on how workplaces should enhance employee commitment, a precursor to engagement and job ...

These awards highlight the Blue Cross VT’s Customer Service team’s excellence and the organization’s dedication to delivering exceptional experiences for our members. The recognition marked the third ...

Chief People Officer Carina Cortez says the HR function at the talent management platform provider is "client zero" for ...

In today’s fast-paced business environment, customer satisfaction is paramount.Companies strive to deliver exceptional service, maintain strong relationships with their clients, and ensure that their ...

Independent housebuilder Dandara Southern has achieved the highest accolade in the latest Home Builders Federation (HBF) ...

The efforts of one employee have ... delivering outstanding customer service, welcoming customers, and processing transactions with professionalism, enhancing customer satisfaction and raising ...

Salaries are predicted to grow at a slightly slower rate in 2025, with an average increase of 9.4%, down from 9.7% in 2024, according to a survey by Omam Consultants, a human resources consulting ...

The annual CSI study measures consumer satisfaction ... 2025 U.S. Customer Service Index (CSI) Study was redesigned for its 45 th year. Along with traditional Voice of the Customer survey data ...

That’s one finding in a recent survey by workplace mental health company Modern Health, which determined that “current events have overtaken crime and finances as the top driver of employee ...