Google's AI projects, Astra and Mariner, advance autonomous assistants that see, understand and act in digital and physical ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

You will no longer have to look up past chats with Google’s chatbot. Thanks to the memory feature, it can now recall details ...

As you’ll recall, Google has stepped up the pace for Android version releases, so Android 16 is already in development. The aim is to bring the new software to devices earlier in 2025 than usual, with ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far away, experts say.

This module is meant for use with Terraform 1.3+ and tested using Terraform 1.3+. If you find incompatibilities using Terraform >=1.3, please open an issue.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

I hope if a random person noticed ... messages in the area say 'help' (Google Maps) In one video taken from the side of the road, he said: "I honestly don't know if this is just kids fooling around, ...

Alphabet-owned Google has offered to start punishing U.K. businesses that boost their star ratings with fake reviews and the people that post them, ending the U.K. competition watchdog’s ...

Person died at his home on January 8 in Fayetteville at the age of 82. The service highlighted his dedication to equality, his impact on the civil rights movement, and his commitment to inspiring ...