Cold calls are often a waste of your time and an unwanted interruption to your day. You might think that, at worst, you end ...

Transform your business with RingCentral's AI Receptionist: 24/7 call handling, intelligent routing, and natural ...

The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Defence Minister Phumtham Wechayachai met with Lao and Chinese officials to strengthen cooperation against call-centre scams ...