And when should you go to a concierge instead of the front desk attendant? When it comes to the hotel experience, there are a few things that have evolved over the years. For instance, these days ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the ...

MGM Resorts reports 34 employees are losing their jobs at the concierge desks at a half-dozen MGM Resorts International ...