The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

Since companies started pushing return-to-office mandates, we’ve seen a significant uptick in employees submitting reasonable ...

A FedEx driver noticed that the dog at a customer's house wasn't moving. This is how she reacted — and the amazing thing that ...

The programme is supported by FedEx as part of its ongoing commitment to empowering communities through enhanced digital safety and resilience against cybercrime. Nitin Navneet Tatiwala, Vice ...

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's ...

Games Car rental Amid skyrocketing complaints regarding customer service failures by the Social Security Administration ... That means almost no callers received a pre-recorded message saying that the ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

For years, a National Park Service webpage introduced the Underground ... The Post could not identify every change made since Trump took office, in part because the Wayback Machine’s archives ...

Calling customer service is becoming an increasingly frustrating experience that includes automated messages asking customers to be patient. It's an experience that experts say will continue ...

The FedEx office worker said she walked by a homeless ... “I’m told by Multnomah County Animal Services that the dog is in custody and I’m told there is a 10-day holding period for the ...