The Department of Transitional Assistance (DTA) will be conducting maintenance on the EBT system, impacting about 1.1 million people receiving SNAP benefits statewide.

Electronic benefit theft is on the rise. The Oregon Department of Human Services is encouraging people to take steps to protect their Electronic Benefit Transfer (EBT) cards from electronic theft.

SSA faces staff cuts and office closures affecting service as the number of beneficiaries increases ... called "a startling and sudden decline in customer service," citing a skyrocketing rate ...

Jersey's fire service deals with a comparatively larger number of non-fire related emergencies than many counterparts in the UK, according to its boss. The service is marking its 75th anniversary ...

The proposed legislation would mandate enhanced anti-fraud protections for EBT cards ... "How did they know my information, my PIN number?" exclaimed Durham. The Georgia Department of Human ...

What Is the Automated Customer Account Transfer Service (ACATS ... receiving firm submits a request using the client's account number and sends it to the delivering firm. If the information ...

Sky expects the number of customer service calls to drop from 25 million a year now to about 17 million by 2029 - a decrease of around a third. The company is owned by US-based firm Comcast ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

More than 5,200 consumer complaints about food safety were submitted to a dedicated service in Belgium in 2024 ... “A record number of complaints and questions means that the contact point ...

These bad actors are capitalizing upon your customer service emergencies. Lost an Amazon package? Need to call your airline because your flight got canceled? A scammer is banking on the idea that you ...