This as-told-to essay is based on a transcribed conversation with Danielle Mass, a 25-year-old founder from London, about starting a Depop shop. It has been edited for length and clarity.

Jenn covers retail, customer loyalty and behavior, CX and CRM. Anyone who doubts that sales of secondhand clothing can outpace those of new clothing should check out the price of a pair of used ...

Mika Kol, a.k.a., @TrustFundGoth, has 17,000 followers on the popular clothing resale app Depop. The 21-year-old business major is an enigma on the Instagram-look-alike platform, breaking nearly ...

Ebay has scrapped selling fees for secondhand clothing in a bid to compete with popular apps like Vinted and Depop. As of ...

Duan Mackenzie Nelson felt frustrated that no one seemed interested in buying her clothing on Depop. Her carefully photographed items would remain unsold on the resale app for months ...