Mastercard takes $300M stake in Atlanta fintech © 2025 American City Business Journals. All rights reserved. Use of and/or ...

In today's hyper-connected world, businesses are constantly exploring innovative ways to enhance customer engagement and ...

Software-as-a-Service has done wonders for corporate efficiency and agility — and for the fast-growing software companies ...

Despite a better-than-feared Q1 earnings print, BlackLine's growth, quality, and value metrics are concerning, leading me to ...

Appian (NASDAQ: APPN) has evolved over the years from a low-code software company to a process-automation company, and it's ...

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ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

To answer that, Epicor builds and invests in content, such as the catalog information in their recent KYKLO acquisition, and ...

Newgen Software Technologies rallied 4.75% to Rs 1,120.55 after the company announced that its wholly-owned subsidiary, incorporated in Saudi Arabia, has executed agreements with an international ...

Life Moments, a UK fintech company that helps financial organisations deliver best-in-class customer engagement, has launched an AI Coaching Agent in partnership with Relevant Software. Customers can ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...