The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged origins are murky and writings about it across the internet are rife with unverified ...