Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Sweet Coloradough’s doughnuts are hand-crafted. Nothing is automated.

It’s not always easy being a public employee. I made this intentional career choice many years ago. My Wisconsin-Stout educated Mom was a Home Economics public school teacher. I learned ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

ST. PETERSBURG, Florida (Jan. 21, 2025) – The nonprofit Poynter Institute, which works to strengthen journalism in service to truth and democracy, has launched a new membership program for those ...

There are several convenient options to contact Amazon on customer service issues like deliveries, login assistance, payments, and more. You can work directly with a customer service agent via live ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...

Becoming familiar with the ins and outs of the MLSsoccer.com MatchCenter Chalkboard, a feature offered after each and every MLS game, may seem like a tedious task to some. Honestly, it’s not ...