In times of economic and market uncertainty, strategies that are practical, realistic and effective under pressure will guide ...

A New Era of AI-Powered Customer Intelligence, Activation, and Revenue Optimization BOSTON, April 28, 2025 /PRNewswire-PRWeb/ -- BlueConic, the leader in customer data and intelligence solutions, ...

With lingering economic uncertainties and unstable macroeconomic conditions, the banking sector is entering a phase marked by ...

For executives looking to elevate their customer experience strategy, integrating communications into the core customer ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Regional link-building is a long-term strategy that can show a service-based business is an authority in both its region and ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty MORRISTOWN, N ...

SHI, Marlabs, Brite, AMD, Okta and Snowflake are among the tech companies hiring in March. This month, SHI, Marlabs and Brite ...

Marketing often feels like a guessing game—especially for owners of small to medium-size businesses who don’t have a large, ...

The reality is that Mr. Trump is making it up as he goes, and it would help if he had an actual strategy to deal with China in particular. Stocks staged a relief rally on Wednesday, but a day ...

Companies that manage their supplier relationships strategically tend to perform better in areas like time-to-market, product quality, and customer satisfaction. One key benefit of a solid SRM ...