Relationship marketing is more than just sending “Happy Birthday” emails or offering loyalty points to your customers. It is ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Another strategy to start building loyalty is to target first-time customers by providing an outstanding experience as soon as they begin to engage with a company’s brand. Such an early positive ...

In a world of fragmented attention and non-linear journeys, marketers at the e4m Pitch CMO Summit Bengaluru 2025 stressed ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

A mechanical engineer, Ferrell knew the metal fabrication industry, having been exposed to it while attending Georgia Tech in ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Most small businesses struggle to develop a robust marketing presence. They have limited resources, fewer people out there, and a smaller budget, so they cannot compete with much larger companies.

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

A Greater Manchester-based provider of hazardous area equipment and rugged mobile communication technology has been acquired ...

Fix the fundamentals. Your customer experience is only as strong as its weakest point. Broken links define the brand more ...

Q2 2025 Earnings Conference Call August 6, 2025 10:00 AM ETCompany ParticipantsBlaine Browers - Chief Financial ...