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1. Proactive Support: Address issues before they escalate. Follow up, check in and make customers feel cared for. 2. Surprise ...
The demand for data centers is continuing to accelerate, fueled largely by generative artificial intelligence (Gen AI), broader ...
India's major oil refining and petrochemical company, achieved a record 2 million tonnes of polymer sales in the fiscal ended ...
In recent years, brands have been on a journey to meet customer expectations for tailored, seamless experiences while also ...
Customers lose faith in brands when they feel they're putting in too much effort. The post 5 areas where businesses need to ...
Hansa Research has released its 5th edition of the Insurance CuES report that tracks the experience, perceptions, attitudes, ...
Cullen Childress at SolarWinds offers a compelling narrative for readers interested in the cloud technology, business strategy and innovation.
The UAE Ministry of Health and Prevention (MOHAP) has announced the launch of a comprehensive plan for 2025 aimed at ...
Past economic disruptions provide great lessons for leaders on how to effectively navigate these waters by capitalizing on ...
From outdated strategies to siloed reporting, explore why SEO underperforms and how to ensure your efforts translate into ...
Gain an advantage over competitors by offering flexible delivery methods and personalized customer interactions. Implement multiple communication channels and clear policies to manage customer ...
Amazon CEO Andy Jassy says the retailer’s third-party sellers may “pass costs on” related to President Donald Trump’s tariffs ...