The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

India's small businesses embrace call center solutions to enhance customer service and streamline operations amidst digital transformation.

The cloud service providers are mostly playing a defensive game of parity when it comes to enterprise AI. But Google is ...

Oberoi Realty CIO Pankaj Pandit shares how AI, cloud, IoT, and data analytics are transforming customer experience, project ...

At the Microsoft AI Tour in Seoul, Korean companies demonstrated how AI is moving beyond efficiency gains to become a true ...

Cloud lending platforms like Finastra’s LaserPro boost efficiency, cut costs and help financial institutions stay agile and ...

resulting in demonstrably more efficient and effective customer care interactions. Google Cloud Logo (PRNewsfoto/Google Cloud) Over the past five years, Verizon has successfully rolled out ...

Learn more about whether Informatica Inc. or Open Text Corporation is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) ...

The digital-first telco is running all its backend systems on the cloud, enabling it to speed up decision making and enhance customer service ...

Market. The Digital Experience Platform (DXP) Market is witnessing substantial growth as organizations across industries ...