AI-powered customer analysis can open up a window into customer pain points. Churn prediction modeling uses this information to highlight early signs of customer attrition. Meanwhile, demographic ...

As AI models become more sophisticated, businesses gain deeper insights and develop even more precise strategies.

Movate, a global leader in digital technology and customer experience (CX) services, has been recognized as a Validated Partner in the Built on Databricks Partner Program -- a distinction that ...

Flows and Golden Whale reveal how a real-time data orchestration loop will enable operators to have meaningful interactions ...

This metric is particularly useful for companies using a subscription model - such as SaaS businesses and telecom services - where customer retention is necessary to sustain revenue. Some possible ...

A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing long-standing challenges such as long wait times, impersonal interactions, and operational ...

Cloudera report titled The Future of Enterprise AI Agents which surveyed a total of 1,484 global IT leaders, autonomous ...

AI agents can analyze and formulate insights faster than humans—giving companies a better overview of operations, customers ...