The scribbles on cups are part of a slew of changes orchestrated by Chief Executive Officer Brian Niccol to turn things ...

Kermit the Frog. Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees.

A woman went to Starbucks expecting a personalized message on her cup. Her disappointment sparked conversation about new ...

Starbucks baristas are writing personalized messages on coffee cups as part of the Back to Starbucks initiative, and Netizens are not too impressed with that.

Starbucks has instructed employees to write simple, personalized messages on cups, such as affirmations, well wishes and “hello again” for regulars, and the company is spotlighting the return ...

Under a new Starbucks Corp. policy, coffee drinkers are starting to see Sharpie-scrawled messages on their to-go cups wishing them a great weekend or simply saying, “Enjoy.” The personalized ...

Starbucks is offering a rare perk on Monday: free coffee. Under CEO Brian Niccol, the coffee chain has drastically reduced ...

Starbucks' baristas are once again scribbling on customers' cups using sharpies for the first time since the pandemic.