From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's ...

The main Microsoft customer service number is 1-855-535-7109, where you can reach a live representative 24/7. Microsoft is a ...

BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business.

From lack of human help to chatbots that send you in circles, dealing with a bank can be frustrating – but you can fight back ...

If you have an RBL credit card and want to reach out to the bank’s customer service, the bank provides multiple means of credit card customer care services for queries and concerns to be ...

If you have an SBI credit card, then you can contact the customer service for your queries and problems. The SBI card customer service is available round the clock to assist you with starting from ...

Several social media users reacted to a claim that American Airlines is cutting airport customer service hours. However, the airline has not made any statement confirming the same. Travel Expert ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

Food delivery platform, Zomato has laid off around 600 customer support executive employees who were hired under its Zomato Associate Accelerator Programme (ZAAP). Sources said that this has been ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...