The objective of the draft rules, issued by the Department of Consumer Affairs, is to bring in reliability and transparency in the measurement of gas. The proposed regulations also have a provision of ...

Minister of Housing and Urban Development, Ahmed Dangiwa, has assured that President Bola Tinubu's administration is working very hard to bridge the housing deficit in the country and make housing ...

Overall, in 2024, more than 3,000 professionals from close to 60 countries were trained in 29 nations on the treatment of drug use disorders, and more than 50,000 people were reached by those trained ...

Surat: Athwalines police on Saturday busted a con call centre and arrested five persons, including two women. The accused allegedly cheated around 300 people of Rs 45 lakh over the past few months.

AI transforms call center analytics by augmenting human capabilities rather than replacing them. This partnership between AI ...

New Delhi [India], April 23 (ANI): The Comptroller and Auditor General of India (CAG) entered into a Memorandum of Understanding (MoU) with the Indian Institute of Management Kozhikode (IIM K) to ...

"Ask not what your country can do for you — ask what you can do for your country."— John F. Kennedy THESE words resonate powerfully today, especially for us Filipino certified public accountants (CPAs ...

The new QM module is the most comprehensive quality evaluation system available for contact centers. It's the only contact center solution that correlates agent app and website usage with customer ...

A Plymouth call centre is to close with potentially more than 100 redundancies. Outsourcing giant Foundever is to shut its base at Mast House, in Sutton Harbour, with remaining staff either ...

In 2022, the Auditing Standards Board (ASB) issued new standards dealing with quality management (QM) that will become ...