WTAP4h
Athens County new 911 call center preparing to come online.
The Ohio Department of Administrative Services says the Next Gen. 911 technology also has text messaging available. The new ...
World's largest call center using AI to 'neutralize' Indian employees' accents
In a new report from Bloomberg, Teleperformance shared that it invested $13 million in Sanas, an AI startup. Sanas has ...
Artificial Intelligence Unleashes Call Center Havoc
Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...
Organized Crime and Corruption Reporting Project12d
Exposed Tbilisi Call Center Scammers Delete Social Media Accounts
After being exposed by journalists, scammers behind a multimillion-dollar call center fraud in Tbilisi delete their social ...
Organized Crime and Corruption Reporting Project4d
Georgia Freezes Assets of Top Scammers in Massive Call Center Fraud
Georgian authorities have frozen the assets of key figures involved in a massive call center fraud, including real estate and ...
Meeting to decide future of Fayetteville’s 911 call center postponed
FAYETTEVILLE, N.C. (WNCN) — The City of Fayetteville postponed a special called meeting set for Thursday afternoon regarding ...
BizPac Review12d
AI to alter Indian call center worker voices to make them sound more American
Artificial intelligence is being incorporated across a large number of industries in the world, and will now even be used in call centers. The world’s biggest call […] ...