WTAP2h
Athens County new 911 call center preparing to come online.
The Ohio Department of Administrative Services says the Next Gen. 911 technology also has text messaging available. The new ...
Artificial Intelligence Unleashes Call Center Havoc
Almost a year ago, Swedish fintech company Klarna unleashed havoc in the call center industry with a shock announcement: Its ...
Organized Crime and Corruption Reporting Project4d
Georgia Freezes Assets of Top Scammers in Massive Call Center Fraud
Georgian authorities have frozen the assets of key figures involved in a massive call center fraud, including real estate and ...
Meeting to decide future of Fayetteville’s 911 call center postponed
FAYETTEVILLE, N.C. (WNCN) — The City of Fayetteville postponed a special called meeting set for Thursday afternoon regarding ...
911 call center rate hike in Tennessee: Necessary or unjustified tax increase?
NASHVILLE, Tenn. (WZTV) — Tennesseans may pay more for their phone bills if a 911 rate hike gets approved. Critics argue ...
BizPac Review12d
AI to alter Indian call center worker voices to make them sound more American
Artificial intelligence is being incorporated across a large number of industries in the world, and will now even be used in call centers. The world’s biggest call […] ...