This call center employee is good at getting customers to calm down so he can solve their problems, but in today’s story, he ...

The man facing a first-degree murder charge in connection with the 1983 death of Ronald Novak placed himself at the home ...

The Centro Cultural de la Raza in San Diego is seeking donations to fix their vandalized front door and upgrade their ...

Prepared is helping 911 call center workers process calls faster and more effectively by bringing video, text, and automatic ...

"I never understood why my mother always liked having a midwife, but after reading this article I now have a better ...

Mariah Carey, Snoop Dogg, Jamie Foxx and Kirk Franklin — with one of the show’s top honors, the Ultimate Icon Award.

Flamingos, pelicans, herons and parrots are just a few of the wild birds that call Miami home. But it’s the roosters, hens ...

Northampton Community College held its commencement ceremony Thursday at the Arthur L. Scott Spartan Center in Bethlehem ...

Rick Roscoe has been the director of Cleveland’s 311 call center since its launch in 2009. Under Mayor Justin Bibb he will oversee its largest overhaul in over a decade. (Photo by Owen MacMillan) The ...

In Cannes, Rihanna and A$AP Rocky share a sweet moment on the red carpet while celebrating Highest 2 Lowest with Denzel ...

Before you use these features though, you have to join the Apple Intelligence waiting list. To do that, go to Settings > ...