Ex-NYPD officer and call center owner plead guilty to a bribery scheme involving traffic accident victims' data.

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries within his first year on the job.

Consumers who call the customer service department of your call center are typically individuals ... a message or connecting with an online operator via your company website.

Operator: Good day, and welcome to the American Woodmark Corporation Fourth Fiscal Quarter 2025 Conference Call. Today ...

Q1 2025 Earnings Call Transcript May 29, 2025 Bath & Body Works, Inc. beats earnings expectations. Reported EPS is $0.49, ...

Q2 2025 Earnings Call Transcript May 28, 2025 Agilent Technologies, Inc. beats earnings expectations. Reported EPS is $1.31, ...

While advocates wait to see if a soon-to-be closed state prison in Lea County will become a new immigration detention center, immigrants from across the Eastern seaboard are already being shipped to a ...

Operator: Ladies and gentlemen, thank you for standing by. The call will begin shortly. Good morning, and thank you for ...

Global cloud-based call center software provider TCN EU has signed a deal with office supplies company Vector International as a new client and referral partner LONDON and MIDLANDS, England ...

The state standard for 911 response is answering 90% of calls within 10 seconds. But in 2022,  the county reported answering ...

Champaign County Historical Archives staff came across many interesting stories when completing research for our newest ...