Join Sun Life, EVP & Chief Information and Technology Innovation Officer, Laura Money as she explores building advocates in ...

A year after finishing five seasons as a University of Utah gymnast, "beam queen" Maile O'Keefe is back with the Red Rocks as ...

The latest on what coaches, scouts and coordinators are saying and thinking about the best of 2025's NFL Draft prospects.

Effective leadership is a cornerstone of successful organizations, but it requires continuous growth and adaptation. This ...

Porter, 45, was transferred to an intensive outpatient center where he spent the next ... and is a co-founder of Blend, a mental health coaching company. “I’m a different person now.

The use and analysis of data in sports is not a new phenomenon. Even in the early days of sports, teams, coaches and players ...

Unstructured data is generated by… Customer-call-detail records from call centers ... feedback and how your locations are performing relative to competitors. Through sentiment analysis, words ...

Call centers often evoke images of robotic voices and scripted responses, leading to a perception of impersonal, transactional interactions.

Stop wasting your coaching frameworks. Turn them into LinkedIn content that attracts new clients. The methods you've already ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

The office building at 2000 Bluffs Drive is pictured in September 2024. A portion of the property that was home to a former call center — and at one point was considered as a location for ...