A review by British Gas has found the firm incorrectly forced two customers onto prepayment meters last year after undercover reports shone a spotlight on its contractors' practises. The company ...

For British Gas Services & Solutions ... We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal ...

British Gas has introduced a new tool that could help electric vehicle owners reduce costs. The company's EV tariff calculator offers personalised estimates of potential savings for drivers who ...

For two years British Gas attempted to stop her taking her case to court, eventually going to the Court of Appeal. But last week the court gave her permission to take the case to trial.

After being contacted by The Telegraph, British Gas escalated Ms Bobak’s case and said it would refund the cost of her third-party repairs. “At this point I want nothing to do with them bar ...

British Gas customers claim "something fishy is going ... We investigate any issues on a case by case basis work out what we can do to help you.