Coinbase reported a significant data breach on May 15, costing up to $400 million and affecting over 69,000 customers.

Mayor Benjamin Magalong is eyeing the repair and rehabilitation of the Maharlika Livelihood Complex (MLC), which is adjacent ...

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

A male individual sustained multiple stab wounds after allegedly being attacked by three colleagues in a parking lot in ...

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations. Eighty-three ...

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

HILO (HawaiiNewsNow) - A blessing and dedication ceremony took place Monday for Hawaii County’s new emergency call center; one that officials say has been decades in the making. The 17,000 ...

ALPINE RACING TEAM. FIRST RESPONDERS IN LACONIA ARE ONE STEP CLOSER TO GETTING A NEW 911 CALL CENTER. A GROUNDBREAKING CEREMONY WAS HELD YESTERDAY. THE $8.5 MILLION PROJECT WILL REPLACE THE ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

AKRON, Ohio (WJW) — Charter Communications, which goes by the trade name Spectrum, is expected to close its call center in Akron this spring, impacting more than 250 employees. According to a ...