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Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

I have lost count of the number of people I have met in Malaysia who had experienced poor customer service after buying a defective item. Regardless of whether it’s a washing machine ...

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There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...

HMRC were slammed for “poor customer service” as the Federation of Small Businesses said small business owners are racking up to 44 hours a week on tax admin. Small firms are set to stump up a ...

Photo Credit: Reddit As the original poster wrote, "package is getting bad. You ordered ear drops for your dog and end up with something like this." The customer didn't explicitly state where the ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

THE late Pope’s ecumenism, championing of the poor and marginalised, and his “unstinting service” to God have been remembered in messages of condolence from church leaders around the world. Pope ...