The London Ambulance Service call handler was asleep after a night shift when her dad collapsed. Eddie was gasping for breath and then stopped breathing altogether as he changed colour.

AN AMBULANCE service call handler told how someone threated to blow up his family, as new figures showed Scottish Ambulance Service staff have suffered more than 300 physical and verbal assaults ...

Sheriff Keith O'Mahony said the Scottish Ambulance Service (SAS) "lost sight" of Mr ... The inquiry was told that without a follow-up call, the paramedic would be unaware of the incident.

The Welsh Ambulance Service Trust (WAST) handler should have escalated the call for Robert Weekley, 75, who died in his flat in Barry, to the most urgent level of 'red', which requires an ...

But follow them, communicate, be absolutely clear, and lives can be saved. Every day, ambulance service call handlers and dispatchers sit down at their desks with this knowledge. For a brief few ...

She had worked as a West Midlands Police officer and a call handler for West Midlands Ambulance Service. The 27 year old was found collapsed at home, with her death remaining "unexplained" and an ...

The trial continues at Norwich Crown Court. Mr Kaolski worked as a call handler for the East of England Ambulance Service and his work identification pass was shown to the jury. The prosecution ...

but then the ambulance service are not giving the correct information. We've had this kind of incident back last year where there was a 999 call handler didn't give out the correct information.

He called 999 and a call handler at London Ambulance Service headquarters talked him through how to safely deliver the child. He said: “I was panicking so much when I called 999 but the call ...

Changes have been made to the systems used by 999 call handlers after the death of a 33-year-old nursing student at her home in Bridgend. University of South Wales student Amy Louise Hortop, called ...

"On our end, we've done our bit to make sure the defib is there and working, but then the ambulance service are not giving the correct information. We've had this kind of incident back last year where ...